Luki55 Privacy Policy — Your Data is Safe with Us

Luki55 is a trusted online gaming platform in Bangladesh. We believe protecting each member's privacy is our greatest responsibility. This Privacy Policy explains what data luki55 collects, why it is collected, how it is kept secure, and what rights you have over your information. Please read this policy carefully before using any luki55 service. By using our services, you are considered to have consented to this Privacy Policy.

1What Data We Collect

When you register and use our services at luki55, we collect certain necessary information. This data is required to give you the best experience and to ensure the security of our platform. Details are provided below:

Personal Identification Information

• Full name & date of birth — for age verification (18+).
• Mobile number — for account verification and security notifications.
• Email address — for important notifications and account recovery.
• National ID or passport number — for KYC verification.

Financial Information

• bKash or Nagad mobile number — for deposits and withdrawals.
• Transaction history — for financial protection and fraud prevention.
• Full bank card numbers or CVV — luki55 never collects these.

Automatically Collected Data

• IP address & browser information.
• Device type & operating system.
• Site access times and page visit history.

2How We Use Your Data

Luki55 uses collected data only for specific purposes. We never misuse your information or use it for irrelevant advertising.

3Cookie Policy

Luki55 uses cookies to keep the website running smoothly and to improve your experience. Cookies are small data files stored in your browser.

Types of Cookies We Use

• Essential Cookies: Used to maintain login sessions and ensure site security. Without these, the site cannot function properly.
• Performance Cookies: To understand which parts of the site are most used — helping us improve our services.
• Functionality Cookies: To remember your language preference and login details.
• Third-Party Tracking Cookies: luki55 does not use third-party cookies to track you for advertising purposes.

4Data Sharing & Third Parties

Luki55 does not sell your data to any third party. However, in certain limited circumstances, information may be shared with approved partners.

• Payment Processors: Approved payment gateways such as bKash and Nagad — used solely to process transactions.
• KYC Verifier: Authorized identity verification services used for identity checks.
• Legal Authorities: Required by legal obligations under Bangladesh law or by court order.
• Licensing Authority: Required for audits by regulatory authorities.
• Advertisers or Marketers: luki55 never shares your data with third parties for advertising purposes.

5Data Protection Measures

Luki55 uses industry-leading technology to protect your data. Our security framework is multi-layered, effective against both external attacks and internal misuse.

• 256-Bit SSL/TLS Encryption: Active on all data transfers.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Firewall & DDoS Protection: Protecting servers from cyber attacks.
• Regular Security Audits: Third-party experts conduct regular system audits.
• Encrypted Database: Stored data is also kept in encrypted form.
• Access Controls: Only authorized staff can access data on a need-to-know basis.

6Your Rights Over Your Data

Luki55 believes every member should have full control over their own data. You can exercise the following rights at any time:

• Right to Access: You can request to know what information luki55 holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: After your account is closed, you can request that specific data be deleted.
• Right to Restrict Processing: In certain specific cases, you can request that the processing of your data be stopped.
• Right to Data Portability: You can obtain a copy of your data in an easily readable format.
• Right to Object: You may object to certain types of data processing.

7Child Protection Policy

Luki55 is an 18+ platform. We do not collect data from minors or allow them to use our services. Age verification is mandatory at the time of registration.

• Date of birth is verified at registration.
• Age verification is carried out as part of the KYC process.
• No one under the age of 18 may register.
• If an underage account is identified, it is immediately closed and the data is deleted.

8Data Retention Period

Luki55 does not retain your data longer than necessary. The retention periods for different types of information are outlined below:

9Contact & Complaints

For any questions, complaints, or requests regarding the Privacy Policy, please contact our support team. We are committed to responding promptly and effectively.